Privacy Policy – PakPigeon.com

At PakPigeon.com, your privacy is of the utmost importance to us. We are committed to protecting your personal information and ensuring a secure online experience. This policy outlines how we collect, use, and protect your data. If any changes are made to this policy, we will update the information below accordingly.

Information We Collect and Use

We collect only the necessary information to process your orders and enhance your experience with us. This includes:

  • Your name, email address, phone number, and shipping address — shared only with our trusted delivery partners to ensure smooth and timely deliveries.
  • We do not store or access your secure credit card or payment information.

We may also use your contact details to:

  • Notify you about order updates or delivery confirmations.
  • Inform you about promotions, special deals, or new services via email (you may unsubscribe at any time).
  • Contact you via email or phone in case there is an issue or clarification needed regarding your order.

Payment Security

PakPigeon.com does not store any customer payment data on our servers. All transactions are processed securely using trusted payment gateway providers such as Authorize.net, offering bank-level encryption via SSL (Secure Socket Layer) technology. Your payment details are transmitted directly to the banking networks for authorization and are fully encrypted.

For phone orders, authorized staff may temporarily view required payment information to process the transaction, but your information remains protected and confidential.

Security & Fraud Prevention

We will never request your account or payment details via email. If you receive any suspicious messages claiming to be from PakPigeon.com, please do not respond. We may, however, call you to verify certain information if needed, especially to prevent fraudulent activity and ensure the security of your transaction.

Your trust is our priority. Shop with confidence at PakPigeon.com, knowing your personal and payment information is safe with us.